Campaign Terms and Conditions

LAUFENN PROVIDES ADDITIONAL WARRANTY COVERAGE FOR ACCIDENTAL DAMAGE TO ITS TYRES

Hankook Tire Česká republika s.r.o. provides additional damage guarantee coverage for eligible new Laufenn truck and bus tyres.

The LAUFENN365 DAMAGE GUARANTEE covers accidental damage that renders the tyre unusable, provided that the damage meets the requirements set out in these Terms and Conditions.

The Campaign is available to transport companies based in the Slovak Republic that purchase eligible Laufenn tyres from official dealer partners of Hankook Tire Česká republika s.r.o. in Slovakia between 01 January 2026 and 31 December 2026.

The guarantee is valid for one year from the invoice date.

To benefit from the LAUFENN365 DAMAGE GUARANTEE, all of the following conditions must be met:

• The participant must be a transport company based in the Slovak Republic.
• Eligible Laufenn tyres must be purchased from an official dealer partner of Hankook Tire Česká republika s.r.o. in Slovakia.
• The tyres must be new Laufenn truck or bus tyres with a rim size of 17.5” or above.
• The purchase invoice must be registered at www.laufenn365.com within 15 business days from the invoice date.
• Registration must be completed before any damage to the tyre occurs.
• A damage claim may only be submitted after the damage has occurred.
• The participant must read and accept the applicable Campaign Terms and Conditions and GDPR information during invoice registration and claim submission.

The LAUFENN365 DAMAGE GUARANTEE applies to new Laufenn truck and bus tyres with rim sizes of 17.5” and above, purchased from official dealer partners of Hankook Tire Česká republika s.r.o. in Slovakia during the Campaign period.

Only a valid purchase invoice dated between 01 January 2026 and 31 December 2026, showing the purchased Laufenn tyres, will be accepted as proof of purchase.

Delivery notes or documents other than the tyre supplier's purchase invoice will not be accepted as valid proof of purchase.

The guarantee applies only to new tyres. Regrooved or retreaded tyres are not eligible.

The application process consists of the following steps:

The purpose of the LAUFENN365 DAMAGE GUARANTEE is to provide financial protection against accidental damage that renders the tyre unusable and unsuitable for further driving.

Subject to these Terms and Conditions, the guarantee covers accidental, irreparable damage to a new, non-regrooved and non-retreaded tyre caused by:

• Punctures,
• Penetrations.

To qualify for compensation, the tyre must be determined to be technically beyond repair following technical assessment.

The LAUFENN365 DAMAGE GUARANTEE does not cover:

• Mounting, dismounting or balancing costs for the damaged tyre or replacement tyre,
• Damage caused by fire or hydrocarbons,
• Damage resulting from incorrect installation, improper or inappropriate use, including the use of tyres designed for regional or highway operation on construction sites or off-road,
• Noise, vibration, wear, handling or drivability-related issues,
• Theft or damage resulting from attempted theft,
• Any damage, loss, injury or financial loss suffered during or following damage to the tyre,
• Quotations and costs for tyre replacement or repair incurred without the prior approval of Hankook Tire Česká republika s.r.o. or a company acting on its behalf,
• Tyres showing, on the date of damage, wear resulting from use that does not comply with the applicable operating standards, including load capacity and speed requirements,
• Tyres with a minimum remaining tread depth below 2 mm,
• Regrooved or retreaded tyres,
• Damage to the vehicle or damage caused to third parties,
• Damage caused by natural events or natural disasters,
• Damage resulting from a road traffic accident,
• Damage caused by vandalism,
• Tyres with a removed or illegible serial number, DOT number or barcode number,
• Cases where the tyre has disappeared or been destroyed.

The LAUFENN365 DAMAGE GUARANTEE is valid for one year from the invoice date, provided that the relevant invoice was properly registered within the required registration period and before the damage occurred.

When submitting a damage claim, all requested information and documentation must be provided in full.

The registered damage claim will be reviewed and validated within 15 business days, and the customer will be informed of the evaluation status by e-mail.

Claims submitted without a previously registered invoice will not be accepted.

Hankook Tire Česká republika s.r.o. reserves the right to physically inspect the damaged tyre within one month of the claim being properly reported and registered.

Compensation may only be granted if, following technical assessment, the tyre is determined to be beyond repair and the claim meets all applicable Campaign requirements.

Following technical assessment, if the damaged tyre is determined to be beyond repair, the financial compensation will be calculated based on the original invoiced purchase price of the tyre, excluding VAT and service costs.

The applicable compensation rate is determined according to the period between the purchase date of the damaged tyre shown on the invoice and the date on which the damage claim is submitted:

The calculation is based on the purchase invoice registered under the LAUFENN365 DAMAGE GUARANTEE.

The LAUFENN365 Campaign is managed by a campaign management agency based in Turkey.

Payments for approved claims will be processed through the official dealer partner of Hankook Tire Česká republika s.r.o. from whom the relevant tyre was purchased.

To process the payment, the customer will be required to issue an invoice for the exact approved compensation amountto the relevant official dealer partner of Hankook Tire Česká republika s.r.o.

The dealer partner will subsequently invoice the same amount to Hankook Tire Česká republika s.r.o.

Customers whose claims have been approved will receive an e-mail containing, in particular:

• Confirmation that the claim has been approved,
• A summary of the approved compensation amount,
• Information on the next steps required to process the payment.

Payment can be processed once the required invoicing conditions have been fulfilled.

For a valid and approved damage claim, payment will be made to the eligible customer (end user) within 30–60 days following approval of the claim and receipt of the required invoice.

The LAUFENN365 DAMAGE GUARANTEE ends or does not apply:

• Upon expiry of the one-year guarantee period,
• If the purchase invoice was not registered within 15 business days from the invoice date,
• If registration was not completed before the damage occurred,
• If the tyre disappears or is destroyed,
• If the tyre cannot be clearly identified by its serial number, DOT number or barcode number,
• If the claim is incomplete,
• If the tyre or damage falls within any of the exclusions set out in these Terms and Conditions.

Participation in the Campaign requires a valid purchase invoice dated between 01 January 2026 and 31 December 2026and properly registered at www.laufenn365.com in accordance with these Terms and Conditions.

For any questions regarding the Campaign, please contact:

laufenn365@bigapplemf.com