Campaign Terms and Conditions

LAUFENN PROVIDES ADDITIONAL WARRANTY COVERAGE FOR ACCIDENTAL DAMAGE TO ITS TYRES

Hankook Tyre UK Ltd. provides additional damage guarantee coverage for eligible new Laufenn tyres purchased in the United Kingdom.

The LAUFENN365 DAMAGE GUARANTEE covers accidental damage that renders the tyre unusable, provided that the damage meets the requirements set out in these Terms and Conditions.

The Campaign applies to eligible Laufenn tyres purchased from official Laufenn Dealer Partners (HTM) in the United Kingdom between 01 January 2026 and 31 December 2026.

The guarantee is valid for one year from the invoice date.

To benefit from the LAUFENN365 DAMAGE GUARANTEE, all of the following conditions must be met:

• The participant must be a fleet customer residing in the United Kingdom.
• Eligible Laufenn tyres must be purchased from an official Laufenn Dealer Partner (HTM) in the United Kingdom.
• The tyres must have a rim size of 17.5” or above.
• The purchase invoice must be registered at www.laufenn365.com within 15 business days from the invoice date.
• The tyre registration must be completed before any damage occurs.
• A damage claim may only be submitted after the damage has occurred.
• The participant must read and accept the applicable Campaign Terms and Conditions and GDPR information during registration and claim submission.

The LAUFENN365 DAMAGE GUARANTEE applies to eligible new Laufenn tyres with rim sizes of 17.5” and above, purchased from official Laufenn Dealer Partners (HTM) in the United Kingdom during the Campaign period.

Only tyres supported by a valid purchase invoice dated between 01 January 2026 and 31 December 2026 are eligible.

Delivery notes or any documents other than the tyre supplier’s valid purchase invoice will not be accepted as proof of purchase.

The application process consists of the following steps:

1

Purchase of the Product

The participant purchases an eligible new Laufenn tyre from an official Laufenn Dealer Partner (HTM) in the United Kingdom.

2

Registration of the Invoice

The participant must visit www.laufenn365.com within 15 business days from the invoice date and access the LAUFENN365 DAMAGE GUARANTEE Invoice Registration Form.

The participant must:

• Enter the required personal/company and contact information,
• Provide the invoice number,
• Upload a clear and legible copy of the purchase invoice,
• Read and accept the Campaign Terms and Conditions and GDPR information.

The registration must be completed before any damage occurs.

3

Completion of Registration

Once the required information and purchase invoice have been submitted successfully, the invoice is registered for future claims under the LAUFENN365 DAMAGE GUARANTEE.

Incomplete, incorrect or unverifiable registrations may not qualify for compensation.

4

Duration of the LAUFENN365 Damage Guarantee

The LAUFENN365 DAMAGE GUARANTEE is valid for one year from the invoice date.

5

Submission of a Damage Claim

A damage claim may only be submitted after the damage has occurred.

The participant must submit the claim through:

www.laufenn365.com/damage-guarantee

The Damage Claim Form must include the requested information and documentation, including:

• Invoice number,
• E-mail address,
• Product code of the damaged tyre,
• Pattern of the damaged tyre,
• Image of the DOT area,
• Image showing the tyre size and pattern on the sidewall,
• Image of the external damage,
• Image of the internal damage.

The participant must also read and accept the Campaign Terms and Conditions and GDPR information when submitting the claim.

Claims submitted without a previously registered invoice will not be accepted.

The purpose of the LAUFENN365 DAMAGE GUARANTEE is to provide financial protection against accidental damage that renders the tyre unsuitable for driving and unusable.

Subject to these Terms and Conditions, eligible accidental damage includes:

• Punctures,
• Cuts.

To qualify for compensation, the tyre must be assessed as technically beyond repair.

The LAUFENN365 DAMAGE GUARANTEE does not cover:

• Mounting, dismounting or balancing costs for the guaranteed tyre or replacement tyre,
• Damage caused by fire or hydrocarbons,
• Damage resulting from incorrect installation, improper use or abusive use,
• Noise, vibration, wear, handling or drivability-related issues,
• Theft or attempted theft of the guaranteed tyre,
• Financial losses suffered during or following damage to the guaranteed tyre,
• Quotation or replacement costs incurred without prior approval from Hankook or a company acting on behalf of Hankook,
• Tyres showing wear resulting from use that does not comply with applicable operating standards, including load capacity and speed requirements,
• Tyres with wear exceeding 3 mm,
• Regrooved tyres,
• Damage to the vehicle or damage caused to third parties,
• Damage resulting from natural disasters,
• Tyres involved in a road traffic accident,
• Damage resulting from vandalism,
• Tyres with an engraved, altered, missing or otherwise unverifiable serial number, DOT number or barcode number,
• Tyres that have disappeared or been destroyed.

The LAUFENN365 DAMAGE GUARANTEE is valid for one year from the invoice date, provided that the invoice was registered within the required registration period and before the damage occurred.

When submitting a damage claim, all requested information and documentation must be provided in full.

The submitted damage claim will be examined and validated within 15 days, and the evaluation status will be communicated to the participant by e-mail.

Claims submitted without a registered invoice will not be accepted.

Hankook reserves the right to inspect the damaged tyre within one month of receiving the claim request.

Following the technical assessment, compensation may only be granted where the damaged tyre is determined to be technically beyond repair and the claim meets all applicable Campaign requirements.

Following technical assessment, if the damaged tyre is determined to be beyond repair, the compensation amount will be calculated based on the purchase invoice value excluding tax and tyre fitting costs.

The applicable compensation rate is determined according to the number of days between the purchase date shown on the invoice and the date on which the damage claim is submitted:

The calculation is based on the purchase invoice registered for the LAUFENN365 DAMAGE GUARANTEE.

The LAUFENN365 Campaign is managed by a campaign management agency located in Turkey, and approved claim payments will be processed by this agency.

For payment to be processed, the eligible customer will be requested to issue an invoice for the exact approved compensation amount, addressed to the campaign management agency, taking into account the applicable 0% tax policy between the two countries.

Customers whose claims have been approved will receive an e-mail containing:

• A summary of the approved compensation amount, and
• A link to a payment information form.

The customer must complete the form with the following information:

• Full company name,
• Company address,
• Bank name,
• SWIFT code,
• IBAN.

The customer must also upload the requested invoice addressed to the campaign management agency.

Payment cannot be processed until the completed form and requested invoice have been received.

For an approved and valid damage claim, payment will be made to the eligible beneficiary/end user within 30–60 daysafter completion of the required payment documentation.

The LAUFENN365 DAMAGE GUARANTEE ends or does not apply:

• Upon expiry of the one-year guarantee period,
• If the purchase invoice was not registered within 15 business days from the invoice date,
• If the invoice was not registered before the damage occurred,
• If the tyre disappears or is destroyed,
• If the tyre cannot be properly identified,
• If the damage claim is incomplete,
• If the tyre or damage falls within any of the exclusions set out in these Terms and Conditions.

Participation in the Campaign requires a valid purchase invoice dated between 01 January 2026 and 31 December 2026and registered at www.laufenn365.com in accordance with these Terms and Conditions.

For any questions regarding the Campaign, please contact:

laufenn365@bigapplemf.com